01Who We Are
Go Green Dragon ("we", "us", "our") operates a clothing recycling and reward platform, including services such as Credit 4 Clothes, where users can subscribe, recycle clothing using QR codes, and receive rewards or payouts
Company Name: Go Green Dragon Ltd
We are the Data Controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR)
02What Personal Data We Collect
Personal Information
- Full name
- Email address
- Phone number
- Residential/postal address
Account & Membership Data
- Subscription plan (e.g., Bronze Plan, Silver Plan and Gold Plan)
- Unique User ID
- QR Code linked to your account
- Gift Aid declaration details (where applicable)
Recycling Activity Data
- QR code scans and bag identification
- Clothing weight and verification records
- Collection location and timestamps
- Recycling activity history
- Reward and payout records (GBP credits)
Payment Data
- Payment transaction records
- Billing details (processed securely via third-party providers)
Technical Data
- IP address
- Device and browser type
- Website usage data and analytics
How We Collect Your Data
We collect personal data when you:
- Register or subscribe to a plan on our website
- Complete forms (including Gift Aid declarations)
- Use your QR code during recycling collections
- Interact with our website or customer support
- Accept cookies or tracking technologies
04How We Use Your Data
We use your data to:
- Create and manage your user account
- Generate your Unique ID and QR Code
- Track and verify recycling activity and clothing weight
- Calculate and process rewards or payouts
- Manage subscriptions and billing
- Comply with Gift Aid requirements and HMRC regulations
- Improve platform performance and user experience
- Communicate important service updates
- Send marketing communications (only where consent is given)
05Legal Basis for Processing
- Contractual Necessity – to provide recycling and subscription services
- Legal Obligation – including compliance with HMRC (Gift Aid)
- Legitimate Interests – improving services, fraud prevention and system security
- Consent – for marketing communications
06Sharing Your Data
We may share your data with:
- Recycling and collection partners
- QR code and tracking service providers
- Payment processors
- IT and hosting providers
- HMRC and regulatory authorities (where required)
- Professional advisors (legal/accounting)
We do not sell your personal data
07International Data Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs)
08Data Retention
We retain your data:
- While your account is active
- As required for legal and tax obligations (including Gift Aid records)
- Until you request deletion, where legally permissible
09Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
To exercise your rights, contact us
10Cookies
We use cookies to:
- Ensure website functionality
- Improve user experience
- Analyse website performance
You can control cookies through your browser settings Please refer to our Cookie Policy for more details
11Data Security
We implement appropriate security measures, including:
- Secure servers and encryption
- Access control and authentication
- Regular monitoring and system updates
12Complaints
You have the right to lodge a complaint with the UK supervisory authority:
13Changes to This Privacy Notice
We may update this Privacy Notice from time to time Any changes will be posted on this page with an updated effective date
14Contact Us
If you have any questions about this Privacy Notice or your data, please send us an enquiry
Open Enquiry Form
